FAQ

Is the glow you use non-toxic?

Yes! Our glow is considered non-toxic and environmentally friendly.

How do I make my GLO product glow?

No batteries or external power source is required. A minimum of 8 hours of exposure to daylight is the best way to super-charge your GLO product, however exposure to any light source will generate glow. In fact if your GLO product has depleted its glow, shining a bright light on it, such as a flashlight, for 60 seconds will restore the glow. More information can be found here.

How long will the glow last?

We encourage you to read our article here. The length and vibrancy of the glow depends on several factors including the type of GLO product, the type of light used to 'charge' the GLO product, the condition of your GLO product and the environment. Under ideal conditions as an example, our GLOring will glow up to 12 hours. Other GLO products will glow for hours. 

What is your refund policy?

We offer an exclusive TEN YEAR warranty on our premier 24" GLOring. For all other GLO products there is a 30-day no hassle return policy and a 6 month manufacturers defect policy. Within 30-days simply return your unused product in its original packaging and we'll happily refund your money. In the unlikely event that your GLO product develops a manufacturing defect within 6 months of purchase please contact us, we'll either replace the product or offer you credit